I went in to address the recall on a fuel pump part on my C-RV, and the service department people were very friendly. They did a maintenance check on other items (for free) and called me before doing anything. They also weren't pushy on the items that they found that I didn't want worked on. Andy was the one I worked with, and he was upfront and personable. Overall, it was a good experience.
I highly recommend sales person Eric E. To anyone who wants an excellent service at Denny Menholt in Rapid City. I had an amazing experience with this company! The customer service was top-notch which exceeds my expectations. And anyone looking for quality products and excellent service should visit this company and have Eric as your rep. It all started as soon as I got out of my vehicle and entered the entrance to the offices, there he was to greet me. He was great to work with and really went above and beyond to secure our desire vehicle and ensure top quality. He also kept us well informed along the way about timing and the next steps. It was a pleasure working with him throughout the process and I highly recommend him to anyone who wish to have an honest and unbiased advise. I did not feel like I was treated differently like some other places that I have done business with. And what makes it even more fulfilling, is the fact that it was not only Eric, but his team mate too! They are really good at focusing on what customers need and require. And are able to meet those needs effectively. I was completely impressed with their professionalism and customer service. Also, the ambiance here (at Denny Menholt) is inviting and comforting. I am giving ERIC a 100% score, or a rating of 5/5 or 10/10! I’ll definitely recommend your services to my family and friends or anyone who would like to experience this type of customer service. Thank you so much!
Possibly the nicest service department I have EVER dealt with!!!
The management and staff here are great. Huge inventory and awesome service department. Thank you
Excellent. Timely, price is right. Awesome people with awesome attitude. Shelia gets extra kudos
While traveling from out of state, we ran into some problems with our Honda Pilot. Rushmore Honda was able to work us in the day we contacted them and get us back on the road safely. We can't thank them enough for their great customer service!
Upgraded to a CRV & couldn't be happier! The customer service here is superb & they're always so eager to help. I recommended to my sister who lives in TN and was just visiting. She walked away with a new car. Highly recommend!!
Arrived in Rapid City from Plymouth MN for an overnight stay. Just after arriving my 2010 Odyssey battery not charging warning light came on. Made an 8 am appointment for the next day at Rushmore Honda to have it checked out. Turns out the alternator was bad and needed to be replaced. They had all of the necessary parts on hand and got the job done quickly so we could return home that day. All of the staff that we encountered were very helpful and I really appreciated the courtesy van rides to and from our hotel. Everything works perfectly and as expected. I would highly recommend Rushmore Honda
Hi. I just want to give my very "thank you" to Zach (sorry, if I misspelled his name) in the Maintenance Service Desk. Today, I went to check up my car, and he was very delightfully welcomed me and helped me very well. I feel very much appreciated his supportive way of helping and his professional customer care. Thank you!
Nick is an outstanding Sales Consultant! He had the exact Ridgeline waiting for me when I visited and made the purchase process totally enjoyable! Best car buying experience ever thanks to Nick and Paul!
Let me know what was needed and took care of it.
Very knowledgeable sales staff. Nice sales environment with no pressure.
Great place to get your next car! No high pressure sales, I looked at what I was interested in. And that's what I bought!
Wonderful people who care and know their jobs !!! Definitely recommend
Great location, helpful and friendly staff, it is how all car dealerships should be. Service department is excellent as well.
Always helpful, best service department ever! I have purchased my last two cars from here and my first one was a 2007, second one 2016, been coming here for over 11 years, no complaints at all. I always get coupons to help reduce the costs of services, it's great!
Great location, helpful and friendly staff, it is how all car dealerships should be. Service department is excellent as well.
Always helpful, best service department ever! I have purchased my last two cars from here and my first one was a 2007, second one 2016, been coming here for over 11 years, no complaints at all. I always get coupons to help reduce the costs of services, it's great!
I had a great experience at Rushmore Honda. My car had a recall for the airbag inflators. Honda sent me a notification. Upon receiving it I called them to verify the notice. Honda gave my the phone number to Rushmore Honda. I gave them a call. They were able to get me an appointment right away. I took the car over and while they worked on the airbag inflators I relaxed in the waiting area. It was very comfortable. The coffee was delicious. There was a television to watch and a lot of magazines to read while there. They got me back on the road it a couple of hours. It was a pleasure doing business there. Fast and friendly service with a comfortable atmosphere. Definitely would do business with them again in the future
Second purchase from Rushmore Honda. No stress. Straight forward and very fair with trade in. Duke was very helpful and knowledgeable. Recommend him highly. This is my third Honda and just can't see changing something that works. Just a top notch dealership to work with. No regrets.
My experience in getting a pre-owned CRV went smooth and seamless. Everyone I dealt with knew their stuff and things hopped along nicely the entire process. I told them what I was hoping for and they offered a couple of options. All in all, a very good transaction!
Duke, our salesman, wasn’t hyper or overly talkative. He was straightforward and knowledgeable from the start and remained so throughout the entire process. Rushmore Honda offered a fair trade in value right away and a respectable discount on the vehicle we were purchasing. There was no need to haggle, because a fair and honest deal was offered right from the start. What a concept!!!! ...
The service person was outstanding and very polite. Went over everything with me about my car.
Nate was a great service tech. He got us in right away and made sure to fix the problems! The customer service was amazing!! Thanks for helping this out of state family!
Wonderful place to buy a truck. Super helpful and friendly. Eric made the entire process so easy! Highly recommend